"The Glasgow Welcomes: Service Excellence programme has been developed in partnership with local tourism businesses to enhance the experience of all visitors to Glasgow and create a city acclaimed for its high level of service excellence.
Workshops are available for frontline, supervisory and manager level staff, including an option for in-house trainers. Whether you are a business or an individual, you can benefit from courses and events at subsidised rates.
Glasgow Welcomes is an Official Legacy Project for the Glasgow 2014 Commonwealth Games. The city’s businesses and frontline staff had a major part to play in the success of the Games ensuring visitors enjoyed a warm Glasgow welcome. Now you can get ready for the major events and conferences being hosted in the city in 2015 with the Glasgow Welcomes: Service Excellence programme."
Een uitstekende website ondersteunt het programma.